Your Salon Leadership Library
What would you like to do differently in your salon?
Perhaps you have goals that keep slipping behind the everyday demands. Or a conversation with your team hasn’t gone the way you hoped, and you’re wondering how to approach it next time.
These free guides offer practical questions, examples and exercises to help you work through what matters to you and how you want to lead.
- Leadership Goal Setting: Explore what you really want for yourself and your business, why it matters, and the changes that could help you get there.
- Leadership in Everyday Situations: Recognise how you respond when things get difficult and work through a different approach, without turning yourself into the problem.
- Interview Questions: Preparing to hire? Get beyond rehearsed answers with questions that help you learn about the person and how they might work in your salon.
Something to read today
Make your next team meeting count
Come back to your salon vision
MEET KIRSTEN
Kirsten is a long-time salon owner, industry trainer, business strategist and salon owner coach. She founded Salon owner Solutions to help Salon Owners navigate the crazy world of business ownership and achieve the success they dream of.
She teaches salon owners how to lead with empowerment and nurture meaningful relationships with their customers and communities.
As a multi-decade veteran in the hair salon and hair styling industry, she had dedicated her working career to helping salon owners create better salons to work in focusing on communication and excellence in customer service.
“After listening and implementing your training and new way of thinking, my first post on social media recieved more comments on one post than any in the last 2 years”
“I’ve been trialling some different posts for engagement and feels the numbers are already going up and I’ve had 2 separate sales from a post which is the first time ever”
“I feel like I have been throwing posts and specials out there and hoping for the best, now I realise why this wasn’t working”
“I have started to implement the strategies on how to attract new customers and immediately started seeing results”
“All the information you shared is helping me to strengthen the foundation of our salon”
“Everything was explained/taught in such an easy way to understand but also fine detail”
“I find Kirsten to be relatable and I was engaged the whole way through”
“I created a new Instagram account and I had 15 engagement following your advice … that’s the most engagement I have ever gotten. Normally the most would be about 5”
“The videos were super easy to follow and the engagement with Lily and Kirsten have always been fully supported … The clear strategies with step by step information were super helpful”
“You’ve already given me more than any webinar, class or book”
“From the few simple changes I have made to the way I post my pictures, already I am getting so much more engagement”
“Let’s be real: I went to school for beauty NOT for marketing … I admire the way Kirsten has brokem important fundamental marketing strategies down. She really simplified things in a way that is easy to understand for someone who has no background in marketing and advertising”
“I have placed multiple ads and videos on Facebook over the years and got nothing. This week, following some of the suggestions of this class, I placed a video on Facebook and guess what? I got ENGAGEMENT! Never before did I get any engagement from potential clients. I am so excited”
“I’m more confident now to go forward and produce ads in a more efficent way to attract my ideal clients”
“I learnt so much information that can benefit me and my business going forward so that I can become a successful salon owner … Now I have all the tools to work to attract my ideal customers”
“I’ve engaged with lots of ideas and ongoing strategies that will lead to ongoing attraction, leads, sales and visions”
“I am excited to try all the advice and watch the clients funnel in! Thank you for the great tools you have given us”
“Before this journey, I felt overwhelmed and just had no roadmap. Now I feel confident and prepared. I’m actually excited to open my business social media pages and website and know what to do with all this stuff”
“To think I was nearly at a point to pay someone else a fortune to do this [Facebook] for me. I have the confidence to do this for myself and know that it works”
“I’ve gotten more engagement with my salon’s social media from the last 3 weeks I’ve had Kirsten by my side, in my thought process and postings, than in the 6 months of previous posting”
“I absolutely loved it all. I will definitely be taking A.S.C.E.N.D. back to my salon with me. You have turned my lockdown into such a positive experience with daily blogs and training sessions. I have shared so much with my team creating an enthusiastic exciting vibe between us all. Excited for our very special independent salon to open on the 4th of July. Thank you Kirsten.”
Salon Owner Solutions
Practical support for salon owners building better businesses, teams and customer relationships.
