Discover a whole new way of attracting and retaining customers for your salon using a Customer Experience Framework.
The truth is that by having a clear appreciation of and implementing my salon’s Customer Experience Framework, I have tripled my business and my team of stylists and trainees in the last 2.5 years.
Because I know implementing a Customer Experience Framework in your salon is the most effective way to attract and build connections and relationships with your perfect customers so that they take you up on your offers, buy your products and services, rebook and help grow your business through recommendations.
It is simply the best way to create the connection that is necessary to create a reliable, stable business that can handle a bit of uncertainty and absorb frailties of a service-based business.
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